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Terms Conditions That Actually Make Sense

Before you fund your account through PayPal, Venmo, or Play+ and jump into the lobby, these Terms & Conditions set out exactly what we expect from you and what you can expect from us.

Account eligibility by statePayPal, Venmo, Play+ coveredWithdrawal rules spelled outAccount security obligationsContact path for disputes

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What These Terms Cover and How They Apply

shobangaming Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

These Terms & Conditions form a binding agreement between you and shobangaming the moment you create and use an account. They cover every interaction on the platform — account registration, deposits and withdrawals through PayPal, Venmo, and Play+, access to sportsbook markets including NFL football same-game

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parlays and player props, and any casino sessions you run. You agree to these terms by clicking through registration; no separate signature is required. Availability depends on your state's law, and we reserve the right to restrict or suspend access in states where online gaming is
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not authorized. We may update these terms at any time. When we do, the revised version goes live on this page and the date at the bottom of the page changes — it's on you to check back. Continued use of your account after an update
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means you accept the revised terms. If you disagree with any change, stop using the account and contact support to close it. Promotional rules, payment-specific conditions for Play+ prepaid cards, and any sportsbook cash-out rules we publish sit alongside these Terms & Conditions and are incorporated
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by reference.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a payment dispute involving PayPal or Venmo, or a request to close your account under these terms all go through the same support desk. Reach out through live chat in your account dashboard, email our support team directly, or use the in-app help widget on the mobile version — the same team handles all three channels and can pull your account record immediately.

HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security, and Account Rights Under These Terms

These Terms & Conditions spell out four specific areas where your rights and our obligations intersect — data retention, account security, cookie use, and how to request corrections or deletion. Every one of these applies from the moment your account goes active, whether you're accessing via desktop in Chicago or through the mobile app.

Data Retention

We retain account and transaction records for the period required by applicable law. Payment records covering PayPal, Venmo, and Play+ transactions are kept on file for audit and dispute purposes.

Cookie Use

Our site uses session and preference cookies to keep your account logged in and your wallet selection saved. You can adjust cookie settings through your browser, though some account features may not work correctly without them.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorized access, use the 'Lock Account' option in settings immediately and then contact support through live chat to begin a formal review.

Correction & Deletion Requests

To request a correction to your personal data or ask for account deletion, email support with your registered address and the specific change. We will process valid requests within the timeframe state law requires.

Common Questions About shobangaming Terms & Conditions

These are the questions we hear most often about how these Terms & Conditions work, what they mean for your account, and what to do if something doesn't line up with what you expected.

Yes. Every deposit and withdrawal method — PayPal, Venmo, and Play+ prepaid — is covered under Section covering payment use. Method-specific rules appear in the payment terms linked in your account cashier.

Access to shobangaming depends on your state's law. If your state does not authorize this type of platform, your registration may be declined or your account suspended in line with these terms.

The effective date at the bottom of this page changes with every update. We also send a notice to your registered email. Continuing to use your account after the effective date means you accept the updated terms.

Yes. Email support from your registered address and specify what you need — transaction history, personal profile data, or both. We will respond within the timeframe required by applicable state law.

Open a dispute through live chat or email within the window stated in the payment terms — usually within 30 days of the transaction. Include your payment method, amount, and account ID so we can trace it quickly.

Contact support via live chat or the in-app Help menu and select 'Account Closure.' We will confirm any remaining balance, process any eligible withdrawal to your PayPal or Venmo, and confirm closure in writing.

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